“I had a call at 2 o’clock in the morning. I had a fire at one of my properties so I called All Brite. They were there before I was. I couldn’t believe how clean it was when they were done.”
“While my wife and I were on vacation I received a call that we had water in the basement. I used the emergency number and called All Brite and got a real person. 45 minutes later, they were at the house.”
“We accidentally spilled a RED holiday candle that had been burning all day, onto our new carpeting. There was wax splattered on the wall and molding, the furniture, and worst of all, wax puddles on the carpet. We called All Brite for some initial instruction on removal and scheduled a Technician for the next day. Our own cleaning efforts did not help much, so we thought it was a lost cause – anticipating having to replace the whole carpet and repaint the wall.
When the All Brite Technician showed up, he carefully assessed the situation and performed several steps in treating the areas. He brought in cleaning machinery from the truck, and within a half-hour, it looked like nothing ever happened to the area. I was hopeful about the carpet and furniture but never expected him to be able to remove the red wax and staining from the wall and molding, without even having to paint. Needless to say, we were elated, and highly recommend All Brite’s extensive experience and superior service.”
You guys were great! They were very professional and go to work right away! My wife and I are very clean people and I was impressed by your staff! I will not hesitate calling you whenever I need something done! Well done guys!
We’d just like to thank you so much for your great effort involved with all those circled “5”’s!! Your company is honest, trustworthy, please be proud!
Everyone was very prompt in responding. Very helpful with advice on what we should do next and what All Brite would be doing. Dorm fire was at 6:30 and your company was here by 9:00. We were not an established customer that didn’t matter to you, you got here very quickly. I hope we don’t need your services after a fire again. I wouldn’t hesitate to call for other needs.
I was impressed with my entire experience with All Brite especially with the technicians concerns for exactly what I was looking for in my carpet cleanings. Even a spot they were concerned they could not remove, I was thrilled that they did. I am glad I did not let my husband 'do it himself'. My carpets look great! Thank you.
The technicians were exactly on time. What a pleasant surprise! The call taker was very pleasant, professional and helpful. The cost was less than I expected! I will definitely tell my friends about this fine experience!
Thanks very much to you and your crew for the fine job you did cleaning and drying my basement. I'd like you to know that I was particularly impressed with Tim, who worked with me on the first day after my basement flooded. He explained throughout his work what the team was doing and was sensitive to the fact that I lost several irreplaceable items due to water damage. During that afternoon my cat became ill and I needed to leave the house to take her to the vet. Sadly, I had to have her put to sleep. As you can imagine, this was a difficult moment for me. I wanted to let you know that when I told Tim of this he very gently asked if I wanted him to dispose of the litter box in the basement. While this may seem a small thing, it meant a great deal to me in the midst of a tough day emotionally. I really appreciated his kindness. Thanks again for a terrific job.
We were very appreciative of the prompt, efficient response to a water extraction that I needed on a Sunday morning. The follow-up process of over a week was thorough and thoughtful. We were impressed with the friendly and caring approach of the technicians and would not hesitate to recommend your services. The telephone conversations with the office (Dawn) were always very helpful, informative, cordial and caring. Thank you for the service oriented approach!
“I was pleased with service I received. The rugs looked good. Thank you!”
“My evaluation was based on the second experience we had with cleaning our tile. Our first experience was not good but how it was resolved in a timely and professional manner was impressive. Our floors did come out (almost) like new and the people were great. We also had an experience with damage to our sink that was resolved quickly and to our satisfaction. I will definitely recommend your company as the customer service has been excellent and that is very important to me.”
“My technician did a great job cleaning our carpets. He was speedy, yet thorough. I’m so glad he left the free spot remover as we had an accident the week of Christmas and we had a large bloodstain that soaked into the carpet. The spot remover worked like a charm! Thanks again AllBrite!”
“We have always (about 10 years) been completely satisfied, pleased with service.”
“Your technician (Ian) was super. He called to ask if he could come earlier than 1:00, because there was no one home at the home scheduled before noon. No problem, because I am retired and at home almost everyday.”
“Your staff are the most professional in its field that we have ever had in 20 years here. When I asked them to do their work as I wanted it done they were most agreeable without any question. As long as we live here, All Brite Cleaning has a good customer in the Harrison’s home.”
“I was very pleased with my cleaning.”
“Two people arrived to clean my furniture and carpet. They were friendly and seemed to be knowledgeable about the stains and hoe to remove them. The best part was that they cleaned a very large stain and smell out of my new berber rug. It looks like a new!”
“I am 80 years old, carpet needed cleaning badly. We have a computer with a mat under the chair. When I removed the mat I thought we would need a new rug. When your men left my whole rug was the same beautiful rug- like new! I also had a leather chair cleaned; it was just beautiful when they were finished. Also, they cleaned my grout in my kitchen pantry. It was dirty. It looks like new! Very satisfied with whole job!”