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We here at All Brite Cleaning & Restoration, Inc. would like you to help us out and be paid for it.
You see… we need your help for 2 reasons…
1. We have just visited your home for one of our many services and we need to know how we did.
2. We would like to have more clients like you who value quality and a job well done.
So, if you are interested… we ask that you to do the following:
1. On the following page, let us know how we did. PLEASE BE HONEST. Good, bad or indifferent, we want to know. If there was a problem or you weren’t completely satisfied, expect a phone call… we don’t like dissatisfied clients.
2. Provide us with the names and complete addresses (Print Please) of at least 2 people you know who have not used us before and you think might benefit from our services. We will NOT do the following with their information:
· We will NOT call them.
· We will NOT sell their names to other people or companies.
· We will NOT harass or pressure people to try our services.
We DO believe in long-term relationships by providing valued services.
If you can do the two things listed above, I will send you $10.00!
AND, we will send you ANOTHER $10.00 CASH for each person you refer who utilizes our services!
So please help us out and fill out the enclosed form and return it to us in the self-addressed, stamped envelope we have provided for you. It’s that simple!
P.S. By filling out the form you can also qualify to be our Customer of the Month! Our Customer of the Month is featured in our monthly newsletter and receives a $25.00 Gift Certificate to use the next time we visit!
All Brite Cleaning & Restoration, Inc.
Rebate Referral Program
First, lets hear about you…
Your Name: _______________________________________________________________
Your Mailing Address: _____________________________________________________
Your City, State & Zip Code: _______________________________________________
Email Address: ____________________________________________________________
How did you hear about us? ¨ I am a previous client ¨ Received a letter
¨ Yellow Pages (¨ Laconia Book ¨ Concord Book ¨ Carroll County Book)
¨ Your Local Directory ¨ Talking Phone Book ¨ Internet Superpages
¨ Website ¨ www.ethicalservices.com ¨ Seen vehicles in my area
¨ Referred by: _____________________________________________________
What service did we provide for you? (Check all that apply)
¨ Carpet Cleaning ¨ Upholstery Cleaning ¨ Pet Treatment
¨ Hard Surface Cleaning and/or Sealing ¨ Hardwood Floor Revitalization
¨ Linoleum/VCT Tile Care ¨ Water Damage Restoration/Drying
¨ Mold Remediation/Cleanup ¨ Window Film Installation
¨ In-House Area Rug Cleaning ¨ Smoke, Soot, Fire Damage Cleanup
May we use your name in promotional material? ¨ Yes! ¨ No, please don’t
Second, let’s hear about your family and friends…
Name Address
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Remember…
1. We need at least 2 names and complete mailing addresses.
2. Please print clearly.
3. Their names will not be sold, we will not call or harass them, we simply send them information and it will be entirely up to them to contact us.
For Office Use Only:
DOS _________________ Tech ___________________ Town ___________________ Amount _________________ ID ______________________ |
Finally, let’s hear about us…
1. Were you home when we provided your service? ¨ Yes ¨ No
2. Your technician(s) greeted you with a smile. ¨ Yes ¨ No
3. You received professional and courteous treatment at all times. ¨ Yes ¨ No
4. Your technician(s) asked you about your concerns, and answered your questions. ¨ Yes ¨ No
5. Your technician(s) was careful bringing in equipment, eliminating the possibility of scratching or denting your walls or furniture. ¨ Yes ¨ No
6. If you had carpet or upholstery cleaned, did your technician(s) inform you about Scotchgard™?
¨ Yes ¨ No ¨ Not Applicable
7. If you had carpet or upholstery cleaned, did your technician(s) give you your gift bag, with booties, FREE Spot Remover, and other goodies? ¨ Yes ¨ No
8. Your technician(s) arrived during the scheduled time period you were told. ¨ Yes ¨ No
9. If your technician(s) did not arrive during the scheduled time period, did they call to advise you that they were running behind? ¨ Yes ¨ No
On a scale of 1-5 one being the worst and 5 being the best, how would you rate the following?
Your Call Taker 1 2 3 4 5 Your Technician(s) 1 2 3 4 5
Quality of Work 1 2 3 4 5 Adherence to Schedule 1 2 3 4 5
Responsiveness 1 2 3 4 5 Professionalism 1 2 3 4 5
Knowledge of Staff 1 2 3 4 5 Adherence to cost 1 2 3 4 5
The All Brite Experience 1 2 3 4 5 Value of Services 1 2 3 4 5
Please feel free to use the remainder of the page to let us know, in your own words, how you feel about us and the work we performed. Remember, good, bad, or indifferent, we want to know!
We would like to sincerely thank everyone who takes time out of their busy lives to help us out. We value and appreciate all of our customers and if you ever have any questions or concerns please don’t hesitate to contact us!
www.allbritecleaing.com
Lakes Region 603-524-4889 ~ Concord Area 603-226-9399
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